During the process, the consultants will see that prompt service is provided on referrals and coordinate supporting documentation gathering for the carrier. During the active treatment phase of the claim, the consultants may attend physician office visits with/without the injured worker to conference with the treating physicians to assure that the appropriate issues are addressed, and facilitate care in a timely manner. At any point in a claim, the consultants may review the file for outstanding issues, file direction, treatment concerns, evaluation of potential medical treatment, or any medical/vocational concerns.